The AI era isn’t coming, it’s already here! And the leaders who modernize now (you!) will define tomorrow.
The acceleration of AI and emerging digital technologies is reshaping how organizations deliver services, engage with customers, and operate at scale. Leaders who fail to modernize their digital infrastructure risk being left behind in a landscape where adaptability and automation define success.
Join us for a strategic discussion on how digital leaders can prepare for the next wave of transformation by embedding a Digital Layer, a flexible foundation that integrates with back-office systems, enhances self-service capabilities, and scales with AI-driven innovation.
What You'll Learn
- The rise of AI agents and their role in transforming service delivery
- Rethinking digital services to meet evolving workforce and customer needs
- How to build a future-ready digital layer with accessibility, automation, and interoperability
- Why legacy systems are a risk—and what modern, AI-ready architecture looks like
- Strategies for scaling websites, portals, and forms into seamless ecosystems
You'll see a live demo of Jadu's NEW product Agent-Ex Search and how this intelligent agent can improve digital self-service by embedding AI-powered answers directly into the search experience of users - eliminating the need for ineffective chatbots.
About Your Presenters:
Suraj Kika, CEO, Jadu
Suraj Kika is the Founder and CEO of Jadu, a leading global provider of low-code, accessible web experience software that has been digitally transforming hundreds of government, education and private sector organisations worldwide. Suraj founded Jadu in 1999 and since then, has led Jadu to become a leading provider of web content management, eForms, CRM, portal and customer case management tools for the enterprise.
Suraj is passionate about empowering government and public sector organisations to deliver accessible digital services to their users. He is also a visionary leader who shares his insights and predictions on the future of tech in the public sector through podcasts, blogs and events. In 2018, he was recognised as a Digital Leaders Local Champion for contributing to digital transformation in local public services. In 2022, he was invited to Buckingham Palace to meet His Majesty King Charles III at a reception for Small Businesses across the UK to congratulate them for their contributed value to the UK economy.
John Kenyon, Vice President of Enterprise Solutions Sales, i3 Verticals
John is a go-getter who looks outside the box for new ways to solve old problems. He strives to help customers harness the power of technology to improve their business operations. With nearly 40 years of experience in Direct Sales, Channel Sales, and Business Development, John has the skills necessary to help lead businesses and organizations through technology-driven transitions. He thrives on encouraging customers to place their trust in i3 Verticals to improve their business operations, and he prides himself in his ability to lead a team to success. He is committed to expanding the use of technology solutions in public and private sectors, government, healthcare, and other industries.
Terry Chaudhuri, Solutions Engineer, i3 Verticals
For over 15 years, Terry has been supporting customers with use-case driven demonstrations using modern content management and process efficiency software solutions. Putting himself in his audience’s shoes, Terry develops fluid, process-specific story boards that illustrate our product’s capabilities in every-day operations. From Content Management and Workflow to Advanced Capture and Digital Evidence Management, Terry has a respected and trusted name in answering customer questions and solving operational challenges.
